Processing Loan Payments
Keep your loan balances accurate by recording every payment as it is made. Fund Flow updates the outstanding principal, accrued interest, and payment status in real time as you log activity.
Payment Types
Each payment recorded against a loan must be categorized by type so the system can correctly update balances and schedules:
| Type | What It Does |
|---|---|
| Interest | Reduces the accrued interest balance. Does not reduce outstanding principal. |
| Principal | Reduces the outstanding principal balance directly. Used for paydown or payoff payments. |
| Draw | Increases the outstanding principal. Used for construction loans where funds are disbursed in tranches. |
Tip
For Interest Only loans, the system defaults the payment type to Interest. For Fully Amortized loans, it splits your entered amount between Interest and Principal automatically based on the amortization schedule.
Recording a Manual Payment
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Go to Loan Details Click on the specific loan card in the Loans tab of a deal.
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Open the Payments Sub-Tab Select the Payments tab within the loan detail view.
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Click '+ Record Payment' The payment entry dialog opens.
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Enter Payment Details
- Date: The date the wire was sent or payment was received.
- Amount: Total dollar amount of the payment.
- Type: Interest, Principal, or Draw (see table above).
- Notes: Optional memo field for wire confirmation numbers or lender references.
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Confirm Balance Update After saving, verify that the Outstanding Principal and Accrued Interest balances reflect the payment correctly.
ACH Payment Processing via Plaid
For deals where investors fund payments through the platform, Fund Flow integrates with Plaid for ACH bank transfers. ACH payments eliminate manual wire reconciliation and provide a full audit trail.
How ACH Works
- The investor connects their bank account through the Plaid Link flow in their investor portal.
- You initiate an ACH debit from the operator side by clicking Request ACH Payment on the loan detail page.
- Plaid initiates the bank transfer. Funds typically settle in 2–4 business days.
- Once settled, the payment is automatically recorded against the loan with the correct type, date, and amount.
ACH payments are subject to bank processing times. Do not mark a loan as current until the ACH status shows Settled — a payment in Pending state can still fail due to insufficient funds.
ACH Payment Statuses
| Status | Meaning |
|---|---|
| Initiated | Transfer request sent to Plaid |
| Pending | Transfer submitted to the ACH network, awaiting settlement |
| Settled | Funds successfully transferred and applied to the loan |
| Failed | Transfer returned (e.g., NSF, closed account) — requires manual follow-up |
| Cancelled | Transfer cancelled before submission |
Payment Schedules
When a loan is created with a defined amortization structure, Fund Flow generates a projected payment schedule showing:
- Payment Date: When each payment is due.
- Scheduled Amount: The expected payment broken down into interest and principal components.
- Cumulative Principal Paid: Running total of principal reduction.
- Remaining Balance: Projected outstanding principal after each payment.
As you record actual payments, the schedule compares scheduled vs. actual amounts and highlights variances. Partial payments are noted, and the remaining balance recalculates accordingly.
Late Fee Management
When a payment is recorded after its due date, the system can automatically calculate and apply a late fee based on the fee structure defined on the loan.
- Record the payment as normal.
- If the payment date is past the due date, a Late Fee dialog appears showing the calculated fee amount.
- Confirm to apply the late fee as a separate payment line item, or dismiss to skip.
Late fees are tracked in the payment ledger independently from principal and interest. They are included in the loan's total cost summary and appear in investor-facing statements where applicable.
Balance Tracking and Reconciliation
The Balance Summary section of each loan shows a live snapshot:
- Original Principal: The loan amount at origination.
- Total Draws: Cumulative draw disbursements (for construction loans).
- Total Principal Paid: Sum of all principal payment entries.
- Outstanding Principal: Current payoff amount (Original + Draws − Principal Paid).
- Accrued Interest: Interest earned since the last payment date.
- Total Late Fees: Accumulated late fees not yet paid.
If a balance looks incorrect, review the Payment Ledger for duplicate or miscategorized entries. Payments can be edited or deleted by users with edit permissions on the loan.